Privacy Policy

Last updated: 03-11-25

Who We Are

Website: https://sourdoughresource.com.

At Sourdough Resource, we are committed to providing a great user experience and ensuring the security of your personal data. This policy explains how we collect, use, and protect your information. If you have any questions, you can contact us at privacy@sourdoughresource.com.

What Data We Collect and Why

1. User Accounts & Profile Information

When you create an account on our website, we collect your name, email address, and profile picture (if uploaded). Your profile information, including your name and profile picture, may be visible to other users when you comment on blog posts or share content.

If you choose to upload a profile picture, it is stored securely and used only for identification within the site. Users can update or delete their profile information at any time through their account settings.

2. Comments

When visitors leave comments on our site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam.

An anonymized string (hash) of your email address may be sent to the Gravatar service to check if you use it. The Gravatar privacy policy is available here: https://automattic.com/privacy/. Once your comment is approved, your profile picture will be visible to the public in the context of your comment.

3. Media Uploads

If you upload images to the website, avoid including embedded location data (EXIF GPS), as visitors to the site can download and extract that data.

4. Cookies

We use cookies to improve your browsing experience. These cookies store login details, preferences, and session activity. You can manage cookie preferences through your browser settings. For more details, see our Cookie Policy.

5. Orders & Payments

When you make a purchase, we collect your name, email, shipping/billing address, phone number, and payment details. Payment information is processed securely through third-party payment processors (e.g., Stripe, PayPal), and we do not store credit card details on our servers.

6. Shipping & Fulfillment

To fulfill orders, we may share necessary shipping details with our suppliers and logistics partners. These third parties are only permitted to use your data to complete your order.

7. Analytics & Tracking

We use tools like Google Analytics to understand visitor behavior and improve our website. These tools may track your IP address, device type, and browsing patterns.

8. Google API Services

If our website integrates with Google API Services (such as Google Login or Google Maps), we comply with the Google API Services User Data Policy. We do not access, store, or share Google user data beyond the permissions granted by the user. Any Google-related data collection follows Google’s privacy guidelines.

Who We Share Your Data With We do not sell or rent your personal data. However, we may share your information with:

  • Payment processors (e.g., Stripe, PayPal) for secure transactions.
  • Shipping partners for order fulfillment.
  • Fraud prevention and security services to protect against unauthorized activity.
  • Legal authorities, if required by law.
  • Marketing platforms (if you opt-in to promotional communications).

How Long We Retain Your Data

  • Comments and metadata are stored indefinitely to recognize and approve follow-up comments.
  • Customer account information is retained for as long as the account is active.
  • Order data is stored for 7 years for tax and legal purposes.

If you request to delete your account, we will remove all personal data, except for information we must retain for administrative or legal reasons.

Your Data Rights You have the right to:

  • Request an export of your personal data.
  • Request correction or deletion of your data.
  • Withdraw consent for data processing (where applicable).
  • Object to the use of your data for marketing purposes.

To exercise your rights, email privacy@sourdoughresource.com.

Children’s Privacy Our website is not intended for children under the age of 13. We do not knowingly collect personal data from minors. If we discover that we have unintentionally gathered personal data from a child, we will take steps to remove the information. If you believe we have collected data from a child, please contact us at privacy@sourdoughresource.com.

State-Specific Privacy Rights

California Privacy Rights (CCPA Compliance)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

  • The right to request disclosure of the personal data we collect about you.
  • The right to request deletion of your personal information.
  • The right to opt out of data sales (we do not sell personal data).

Virginia, Colorado, Connecticut, and Utah Privacy Rights

Residents of Virginia, Colorado, Connecticut, and Utah have similar rights to access, correct, delete, and opt out of data processing for targeted advertising. To exercise these rights, please contact us at privacy@sourdoughresource.com.

Third-Party Links & Services Our website may contain links to third-party sites. These external sites have their own privacy policies, and we are not responsible for their practices. We encourage users to read the privacy policies of any external sites they visit.

Marketing & Email/Text Subscriptions If you sign up for our newsletter, marketing emails, or text messages, you can opt out at any time:

  • Emails: Click the “unsubscribe” link in the email or contact privacy@sourdoughresource.com.
  • Text Messages: Reply “STOP” or “UNSUBSCRIBE” to opt out of receiving further text marketing messages.

We comply with the CAN-SPAM Act and ensure that all marketing communications provide a clear way to opt out.

How We Protect Your Data We implement industry-standard security measures, including encryption and secure servers. However, no online data transmission is 100% secure. We advise using strong passwords and avoiding public networks when accessing your account.

Situations Not Covered in This Policy If a particular situation is not explicitly addressed in this Privacy Policy, we will assess it on a case-by-case basis to determine the most appropriate course of action. If you have any concerns or unique circumstances regarding your data, please contact us at privacy@sourdoughresource.com.

Policy Updates We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant updates may be communicated via email.